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FREQUENTLY ASKED QUESTIONS

  • What is Sugar Cane Cannabis?
    Sugar Cane Cannabis is a craft cannabis producer and retailer located in Williams Lake, British Columbia. We offer a range of premium cannabis products, including flower, pre-rolls, and concentrates.
  • Where is Sugar Cane Cannabis located?
    Our facility is located at: 1245 MacKenzie Ave S Williams Lake, BC V2G 2X3 Canada
  • What are your hours of operation?
    Our store is open Tuesday to Saturday from 11 am to 7 pm.
  • Can I purchase Sugar Cane Cannabis products online?
    We currently do not offer online sales, but customers can visit our retail farmgate location to purchase products.
  • Do I need a medical prescription to purchase cannabis products?
    No, you do not need a medical prescription to purchase cannabis products. However, you must be 19 years of age or older and provide valid government-issued ID to verify your age.
  • What payment methods do you accept?
    We accept cash, debit, and credit cards (Visa and Mastercard).
  • What is your return policy?
    Returns are accepted for most products within 30 days of purchase, provided they are unused and in their original condition. Customers must first contact us to obtain a return authorization number.
  • Do you offer tours of your facility?
    Yes, we offer tours of our facility by appointment. Customers can book a tour on our website or by contacting us directly.
  • Do you offer any discounts or promotions?
    Yes, we offer various promotions and discounts throughout the year. Customers can sign up for our newsletter or follow us on social media to stay informed about our latest promotions.

If you have any additional questions or concerns, please do not hesitate to contact us at info@sugarcanecannabis.ca or by phone at (250) 302-0442. We are committed to providing excellent customer service and will do our best to assist you.

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