STORE POLICY
At Sugar Cane Cannabis, we are committed to providing the best possible customer experience at our retail farmgate location. To ensure that our customers have a positive experience while shopping with us, we have established the following store policy:
CUSTOMER CARE
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Product Quality: We strive to offer the highest quality craft cannabis products to our customers. If for any reason you are unsatisfied with your purchase, please do not hesitate to contact us.
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Knowledgeable Staff: Our knowledgeable and friendly staff are always available to answer any questions you may have and to provide recommendations based on your preferences.
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Customer Service: We are committed to providing excellent customer service and will do our best to resolve any issues or concerns you may have.
PRIVACY & SAFETY
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Age Verification: We are required by law to verify the age of our customers before selling cannabis products. All customers must present a valid government-issued ID verifying that they are 19 years of age or older.
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Privacy Policy: We are committed to protecting our customers' privacy and personal information. We will not sell or disclose any customer information to third parties without the customer's consent.
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Safety Measures: We take the safety of our customers and staff seriously. We have implemented various safety measures to ensure a safe and secure shopping environment for everyone.
PAYMENT METHODS
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Accepted Forms of Payment: We accept cash, debit, and credit cards (Visa and Mastercard).
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Payment Security: We take payment security seriously and have implemented measures to ensure that all payment transactions are processed securely and efficiently.
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Payment Disputes: In the event of a payment dispute, we will work with the customer and the payment provider to resolve the issue as quickly and efficiently as possible.
If you have any questions or concerns regarding our store policy, please do not hesitate to contact us at info@sugarcanecannabis.ca or by phone at (250) 302-0442. We are committed to providing the best possible customer service and will do our best to assist you.